Shipping policy

1. Shipping Rates & Fees

Shipping costs depend on your delivery address, the weight of your order, and the shipping method selected at checkout.
Once you add items to your cart, shipping options will be calculated based on your location.

Free Shipping

We offer free standard shipping on orders over [Insert Amount, e.g., $50] within [Your Country].

Standard Shipping

  • Estimated delivery time: [Insert Timeframe, e.g., 3–7 business days]

  • Shipping fee: Calculated at checkout

Expedited Shipping

  • Estimated delivery time: [Insert Timeframe, e.g., 2–3 business days]

  • Shipping fee: [Insert Rate]

International Shipping

  • Available to select countries

  • Shipping fee: Calculated at checkout

  • Estimated delivery time: [Insert Timeframe, e.g., 7–14 business days]

2. Order Processing Time

Orders are typically processed within 1-2 business days after being placed.
Orders are not shipped or delivered on weekends or holidays.
If there is a delay due to product availability or other circumstances, you will be notified via email.

3. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package. Please note that tracking information may take up to 24 hours to be updated.

4. Shipping Restrictions

  • We only ship to valid addresses within the countries we service.

  • Certain items (e.g., bulky products) may have restricted shipping options due to size or weight.

  • We do not ship to PO boxes or freight forwarding addresses.

  • International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.

5. Shipping Delays

While we strive to ensure timely delivery, shipping carriers may experience delays due to:

  • High order volumes (e.g., holidays)

  • Weather conditions

  • Unforeseen circumstances like natural disasters, strikes, or carrier issues

MajesticThreads is not responsible for delays caused by shipping carriers, but we will do our best to assist you in tracking your order.

6. Address Accuracy

Please ensure that your shipping address is correct before completing your order. MajesticThreads is not responsible for lost or undelivered packages due to incorrect or incomplete address information provided by the customer.

If you notice an error in your shipping address, please contact us immediately at [Insert Contact Email] to request an address correction.

7. Damaged or Lost Packages

If your package is damaged during transit, please contact us within 7 days of receiving your order to report the issue. We will assist with initiating a claim with the carrier or providing a replacement where applicable.

If your package is lost or you have not received it within the expected timeframe, please contact us at [Insert Contact Email] for assistance in locating the package.

8. Returns & Exchanges

If you're not satisfied with your purchase, please refer to our Return & Refund Policy for instructions on how to initiate a return or exchange. Please note that shipping fees are non-refundable.

9. Customer Support

If you have any questions or concerns regarding shipping, please reach out to us via:

Email: majesticthreads@gmail.com
Phone: +91 9106905075
Address: B/402 sudarshan appartment near visat petrol pamp sabarmati ahmedabad 380005